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Terms of Use

Who you're booking with

CampChaser provides the booking website and tools. Your reservation is with the campground you book, and that campground's own policies — check-in times, park rules, pet rules, and its cancellation and refund policy — apply to your stay. Each campground's policies are on its Policies page and shown again before you pay.

Reservations

A reservation is confirmed once payment is received. Sites may be assigned by category; a specific site is only guaranteed when the campground offers, and you choose, a site lock. Reservations are non-transferable unless the campground says otherwise.

Cancellations

Cancellations and refunds follow the campground's cancellation policy in effect when you booked. You can cancel from My trips while the campground allows online cancellation; otherwise contact the campground.

Accounts

One CampChaser account works at every campground on CampChaser. Keep your password private; you're responsible for bookings made from your account.